Values as Foundation for Trainings
Geschrieben | März 8, 2011 | No Comments
One option to link trainings to real life and the working environment is to use Cororate Values as starting point for a training session. Have a look at the following sequencies of a training. I used the following design as Kick Off in trainings.
I started with the set of the following question. Each followed by group work and discussions in plenary:
- Which of your Corporate Values do you know and value most regarding your daily work?
Interstingly sometimes it was difficult for delegates to recap all of their values – when not expecting this question. But this is another topic.
Tyical answers were: Innovation, Integrity or Caring for Customers etc. - What do these Values mean regarding your competencies overall?
Typical answers were: Treating all partners alike, Respect people calling me etc. - To really measure the competencies and transfer the to real life – I used e.g. the following question: How can a partner, customer or client recocgnize by your behaviour that you respect him like all others – what is the observable behaviour you are showing?
Possible answers: listening, let them finish their sentences, welcome everyone despite his appearance etc.
The last answers can be used as foundation to discuss the following content. I use them as examples. Further more they are very helpful to develop insights in certain models.
Examples: Exercises to stress the point of really listening intensivly to understand the needs of customers and colleagues start to become more important. All of a sudden there is a need for learning to listen.
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Anke van Bebber
